Terms and Conditions - The Fine Print
Webberman.ca, otherwise referred to as "we" or "us", reserve the right to refuse or terminate a customer relationship at any time, and for any reason. This protects other clients who are sharing the same server space, and also entitles us to choose who we wish to have as clients. For example, we refuse to develop websites with pornographic or illegal content, or those that promote hate.
We host websites for our own clients, to have a place where the website we have developed may be hosted in a secure, fast environment. As an additional security measure, all of our clients' websites share a common IP address which we have purchased in order to eliminate potential problems which may happen with a shared hosting environment. For this reason, we do not make our website hosting available to third party web developers, as that could open a door that could adversely affect all of our clients on our shared IP address.
If for any reason you wish to terminate your ongoing hosting with us, we require a minimum thirty (30) days notice BEFORE your billing period arrives. This is because web hosting is most economical when prepaid one year in advance. Because of this, no refunds are available for early cancellation. If we don't hear from you by the end of your billing cycle, we renew the hosting and bill one month in advance. If we are also renewing your domain each year, the same holds true. You cannot cancel AFTER we have renewed it, and if you fail to cancel in time, you will still be required to pay for the coming year.
Our customers' business and their dealings with us is their own business. We will never share any knowledge or other information about any client with anyone else, and all email addresses are never used for marketing or any other purpose. We don't even keep your passwords on file, to increase security and respect privacy. We do have the right to show your website in our portfolio. This is the only way anyone will see that you have dealt with us to develop your website.
Website Development Charges
We will discuss your website needs and offer a quote. Providing you do not change or add to what we discussed, we will honor the quoted amount in all cases. We do require a 50% deposit in order to get started on your website. As we progress, we will show you how it is coming along, in order to provide you with a way to request changes as your website is built. In some cases, we may request an interim payment, especially if a lot of work is required, or if you have added to the original amount of work required. If this happens, we will quote for the completion cost and may ask for an interim payment. Once complete (or nearly complete) we will invoice you for the balance. Because some business owners stall the completion by being slow to provide the final information, we will consider your website "completed" once it is able to be put online. If there are a few additional items to complete, we will do so with no further charge, providing they are things that we had originally quoted on.
Accuracy and Liability
Although we pay great attention to accuracy, some mistakes may happen from time to time. Your only recourse is to let us know if we have made an error or omission, and we will correct it as fast as possible. For example, if we update your website with a wrong price, our only responsibility will be to correct the error in a timely manner. We accept no further liability.
Third Party Content
In some cases, we will be asked to create a website that uses some content from a third party. For example, a real estate website may show a feed from a third party which shows their listings, or the weather may be shown through a third party source. If a third party discontinues a page or application, we have no control over it, other than to remove the feature, unless there is an updated version provided to us. Also, any links to outside websites are outside of our control, and we cannot guarantee other website page addresses won't change. If you let us know, we will try and find an updated link, or we can remove the link from your website until you can provide us with an updated one. We cannot and do not monitor every link to ensure it is working. You need to look at your own website from time to time and let us know if a link has stopped functioning.
When we are sent content from a client, we assume they are the copyright owners, or have a license to use such materials. If we are approached for using someone else's copyrighted content, which you have provided to us, our only responsibility will be to remove said content from your website. We have access to image libraries, so before you send a photo you found on Google, perhaps we can find one that has copyright clearance to be used on your website. The same stipulation applies to video or any other content you might ask us to include on your website.
When we develop your website, we are the copyright holders for the coding and structural elements. We grant you a licence to use that code as a part of your website, while you retain copyright of all of your own content. For this reason, you may not sell, give, or share our code with another party, or use it to create another website without our consent.